jeetin Privacy Policy

Who We Are and What This Policy Covers

jeetin operates the online betting and gaming platform accessible at jeetin.app, serving players across Bangladesh. We are committed to protecting the privacy and personal data of every user who registers an account, visits our website, or interacts with our services in any way.

This Privacy Policy explains in plain, formal English what categories of personal data jeetin collects, why we collect it, how long we keep it, with whom it may be shared, and the rights you are entitled to exercise over your own data. It applies to all products and features available on jeetin, including cricket betting (BPL, IPL, T20 World Cup), live casino games, slots, Aviator, Fortune Horse, and any future services added to the platform.

By creating a jeetin account or continuing to use the platform after this policy has been updated, you acknowledge that you have read and understood its contents. If you have any questions, contact us at [email protected]. This policy must be read alongside jeetin's Terms & Conditions, which govern the broader use of the platform.

Categories of Data Collected

jeetin collects personal data that falls into the following categories. We collect only the minimum data necessary to provide a safe, compliant, and high-quality service.

Identity and contact data — collected during account registration and identity verification:

• Full name as it appears on your National Identity Card (NID) or passport
• Date of birth (used to verify you are 21 years of age or older)
• Mobile phone number registered to your account
• Email address (if provided)
• Residential address in Bangladesh (Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, or elsewhere)
• Government-issued ID number where required for enhanced verification

Account and usage data — generated automatically as you use jeetin:

• Username and encrypted password hash
• Login timestamps, session duration, and device identifiers
• IP address and approximate geolocation derived from IP
• Browser type, operating system, and screen resolution
• Pages visited, games played, bet history, and stake amounts
• Responsible gaming preferences (deposit limits, session timers, self-exclusion status)

Financial data — collected to process deposits and withdrawals:

• bKash, Nagad, Rocket, or Upay mobile wallet number used for transactions
• Bank account number and bank name for bank transfer requests
• Transaction reference numbers issued by your payment provider
• Deposit and withdrawal history denominated in BDT (৳)

Communications data — created when you contact jeetin:

• Content of live chat conversations with jeetin's support team
• Email correspondence sent to [email protected]
• Records of any formal complaints or dispute submissions

jeetin does not knowingly collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or biometric data unless explicitly required by law and disclosed to you at the point of collection.

Purposes of Processing

jeetin processes personal data for the following purposes, each of which rests on a distinct lawful basis:

• Account provision and management: To create, maintain, and secure your jeetin account; to process deposits and withdrawals; and to deliver the betting and gaming services you have requested. This processing is necessary for the performance of our contract with you.
• Identity and age verification: To confirm that you are at least 21 years old and that the identity you have provided is genuine. We are legally obliged to carry out these checks and may use a third-party verification service to do so.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, money laundering, collusion, and any other conduct that breaches our Terms & Conditions. jeetin monitors account activity continuously for suspicious patterns.
• Responsible gaming compliance: To enforce the tools and limits you have set on your account, including deposit caps, session reminders, cooling-off periods, and self-exclusion. Visit the Responsible Gaming page for full details.
• Customer support: To respond to your queries, complaints, and account-related requests via live chat and email in a timely and accurate manner.
• Service improvement and analytics: To understand how players use jeetin so that we can improve game selection, user interface, performance, and promotional relevance. Analytics data is aggregated wherever possible.
• Promotional communications: To send you relevant offers, bonus notifications, and cricket-season promotions via SMS or email — but only where you have given explicit consent. You may opt out of marketing communications at any time by contacting [email protected].
• Legal and regulatory compliance: To retain records as required by applicable law and to respond to lawful requests from regulatory or law enforcement authorities.

Third Parties Who May Receive Your Data

jeetin does not sell, rent, or trade your personal data to any third party for their own commercial purposes. We share data only in the following limited and controlled circumstances:

• Payment processors: bKash, Nagad, Rocket, Upay, Visa, Mastercard, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, and Sonali Bank receive only the transactional data strictly necessary to process your deposit or withdrawal. Each payment partner operates under its own published privacy policy and applicable Bangladeshi financial regulations.
• Identity verification providers: Where enhanced KYC (Know Your Customer) checks are required, jeetin may share your name, date of birth, and ID document details with a trusted third-party verification service. These providers are contractually bound to use the data solely for verification purposes.
• Game software providers: Providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi may receive a pseudonymous player identifier and session data to deliver their games through the jeetin platform. No additional personal data is shared with game studios.
• Analytics and technology partners: Aggregated and anonymised usage data may be shared with technology partners who help us maintain and improve the platform. These partners are prohibited from re-identifying individual players.
• Law enforcement and regulatory authorities: jeetin will disclose personal data where required to do so by a court order, legal process, or lawful request from a recognised authority. We will notify you of such a disclosure where legally permitted to do so.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred to the acquiring entity. You will be notified of any such transfer and of any material change to this Privacy Policy that follows.

All third parties with whom jeetin shares data are required to maintain appropriate technical and organisational security measures and to handle your data only in accordance with jeetin's instructions and applicable law.

How Long We Keep Your Data

jeetin retains personal data for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The table below summarises the principal data categories and their standard retention periods.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be associated with you as an individual. Anonymised data may be retained for statistical and business analysis purposes without further time limit.

How jeetin Uses Cookies

jeetin uses cookies and similar tracking technologies (local storage, session tokens) to operate the platform, remember your preferences, and analyse aggregate usage patterns. Cookies are small text files placed on your device when you visit jeetin.app.

We use three categories of cookies:

• Strictly necessary cookies: Required for the platform to function. These include session authentication tokens, security cookies, and load-balancing cookies. You cannot opt out of these without also opting out of using the platform entirely.
• Analytics cookies: Used to understand how players navigate jeetin — which pages are visited most, where users drop off, and how features are used. Analytics data is aggregated and does not identify you personally. These cookies are only set with your consent.
• Marketing and personalisation cookies: Used to show you relevant promotional content and offers based on your activity on jeetin. These are only set if you opt in. You may withdraw consent at any time by contacting [email protected].

Most browsers allow you to refuse or delete cookies via their settings menus. Disabling strictly necessary cookies will prevent you from logging in to your jeetin account. Disabling analytics or marketing cookies will not affect your ability to bet or play games.

How We Protect Your Information

jeetin employs a layered security architecture to safeguard your personal data against unauthorised access, alteration, disclosure, or destruction. Our security measures include, but are not limited to:

• 256-bit SSL/TLS encryption for all data transmitted between your device and jeetin's servers
• Encrypted password storage — your password is never stored in plain text; only a secure cryptographic hash is retained
• Two-factor authentication (2FA) available on all accounts via OTP sent to your registered mobile number
• Access controls — jeetin staff access to personal data is restricted on a strict need-to-know basis, with full audit logging
• Regular security audits and vulnerability assessments conducted on the platform infrastructure
• Segregated payment data — card and mobile wallet details are processed through certified payment gateways and are never stored on jeetin's own servers

Despite these measures, no internet-based service can guarantee absolute security. In the event of a data breach that is likely to result in a risk to your rights and freedoms, jeetin will notify affected players without undue delay and will take all reasonable steps to mitigate harm.

You also have a role to play in keeping your account secure. Never share your password or OTP codes with anyone — including individuals claiming to represent jeetin. If you suspect your account has been compromised, contact [email protected] immediately.

Rights You Hold as a jeetin Player

As a jeetin account holder, you have the following rights in relation to your personal data. To exercise any of these rights, contact jeetin's support team at [email protected] with the subject line "Data Rights Request". jeetin will acknowledge your request within 72 hours and aim to fulfil it within 30 days.

• Right of access: You may request a copy of all personal data jeetin holds about you, together with a description of how it is used and with whom it is shared.
• Right to rectification: If any personal data held by jeetin is inaccurate or incomplete, you have the right to request that it be corrected. You may update most account details directly via your account settings.
• Right to erasure ("right to be forgotten"): You may request that jeetin delete your personal data. Note that this right is subject to jeetin's legal obligations to retain certain data (e.g., financial records for 7 years) and to responsible gaming obligations (e.g., self-exclusion records). Where full deletion is not immediately possible, jeetin will explain the reason and give a timeline.
• Right to restrict processing: You may ask jeetin to restrict the processing of your data in certain circumstances — for example, if you contest the accuracy of the data or if you have objected to processing and a determination is pending.
• Right to data portability: You may request that jeetin provide your account and transaction data in a structured, machine-readable format so that you can transfer it to another service provider if you wish.
• Right to withdraw consent: Where jeetin processes your data on the basis of your consent (e.g., marketing communications, analytics cookies), you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before the withdrawal.
• Right to object: You may object to jeetin processing your personal data for direct marketing purposes. Upon receipt of a valid objection, jeetin will cease that processing immediately.

Age Restriction

jeetin's platform is strictly for persons aged 21 years and above. jeetin does not knowingly collect personal data from individuals under the age of 21. If you believe that a person under 21 has registered an account or provided personal data to jeetin, please notify us immediately at [email protected]. Upon confirmation, jeetin will close the account, void any associated bets, and securely delete the personal data in question as soon as practicable, subject to any applicable legal retention obligations.

Parents and guardians who are concerned about underage gambling are encouraged to visit our Responsible Gaming page for guidance on parental control tools and further resources.

Policy Updates

jeetin reserves the right to amend this Privacy Policy at any time to reflect changes in the law, our data practices, or the services we offer. The date of the most recent revision is displayed prominently at the top of this page. Where a change is material — for example, a new category of data being collected or a new third party receiving data — jeetin will notify registered players via the mobile number or email address associated with their account at least 14 days before the change takes effect.

Your continued use of the jeetin platform after the effective date of an updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree to a material change, you may close your account without penalty by contacting [email protected] before the effective date.

How to Reach Us

If you have any questions about this Privacy Policy, wish to exercise a data right, or want to raise a privacy concern, please contact the jeetin privacy team using the details below. All privacy enquiries are handled with strict confidentiality.

• Email: [email protected]
• Subject line for data requests: "Data Rights Request — [Your Username]"
• Live Chat: Available 24/7 from your jeetin account dashboard
• Response Time: Within 72 hours for all privacy-related enquiries
• Time Zone: Bangladesh Standard Time (BST, UTC+6)

Please note: email addresses displayed on this page are for reference only and are not clickable links. Type the address manually into your email client.